Effective Date: 9th January 2025
Last Updated: 9th January 2025
Tanyadelana.com (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, tanyadelana.com, purchase products or services from us.
This Privacy Policy is in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
We only ever collect the needed data.
1. Information We Collect
We collect personal data to provide you with services, process transactions, and enhance your experience on our website. The data we collect includes:
1.1 Information You Provide Directly
- Contact Information: Name, email address, postal address, and phone number.
- Payment Details: Payment information such as credit/debit card numbers, processed securely through third-party payment processors.
- Account Details: If you create an account, we may collect your username and password.
- Messages and Communications: Information shared through emails or contact forms.
1.2 Information We Collect Automatically
- Device Information: IP address, browser type, operating system, and other technical information about your device.
- Usage Data: Details about how you use our website, including pages visited, time spent on the site, and clicks.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance functionality, analyze traffic, and improve user experience. See Section 6 for more details.
2. How We Use Your Information
We process your personal data for the following purposes:
- To provide and manage our services, including order processing, product delivery, and customer support.
- To communicate with you, such as responding to inquiries or sending updates about your orders.
- To send marketing emails, promotions, or newsletters, only if you’ve opted in.
- To personalize your experience on our website and recommend products that may interest you.
- To analyze website performance, identify trends, and improve our services.
- To comply with legal obligations, resolve disputes, and enforce agreements.
3. Legal Basis for Processing Personal Data
Under GDPR, we rely on the following legal bases for processing your personal data:
- Consent: When you have given us explicit consent (e.g., subscribing to our newsletter).
- Contract: When processing is necessary to fulfill a contract (e.g., completing a purchase).
- Legal Obligation: To comply with legal or regulatory requirements.
- Legitimate Interest: To improve our services and communicate effectively with our users, provided such interests are not overridden by your rights and interests.
4. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your information with trusted third parties under the following circumstances:
- Service Providers: Payment processors, delivery services, and email marketing platforms that assist us in providing our services.
- Legal Obligations: When required by law, such as responding to lawful requests from public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of business assets, your personal data may be transferred as part of the transaction.
All third-party service providers are obligated to respect the confidentiality and security of your personal data and comply with GDPR requirements.
5. International Data Transfers
We are based in Music World City, and your data may be processed or stored in other countries. If your data is transferred outside the European Economic Area (EEA), we ensure it is protected by one of the following safeguards:
- Transfers to countries with adequate data protection laws, as determined by the European Commission.
- Data processing agreements with Standard Contractual Clauses approved by the European Commission.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and gather insights into user behavior. By using our website, you consent to the use of cookies unless you disable them in your browser.
6.1 Types of Cookies We Use
- Essential Cookies: Necessary for the functioning of the website (e.g., maintaining login sessions).
- Performance Cookies: To analyze how visitors use our website and improve functionality.
- Marketing Cookies: To deliver targeted ads and track engagement.
6.2 Managing Cookies
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your user experience on the site.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.
For example:
- Purchase Information: Retained for 6 years for tax purposes.
- Marketing Data: Retained until you unsubscribe or withdraw your consent.
8. Your Rights Under GDPR
As a resident of the EU/EEA, you have the following rights under GDPR:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data where applicable.
- Right to Restrict Processing: Request limits on how your data is processed.
- Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent: Withdraw consent at any time for processing based on your consent.
- Right to Lodge a Complaint: File a complaint with your local data protection authority if you believe your data rights have been violated.
To exercise any of these rights, please contact us at contact@tanyadelana.com.
9. Security of Your Information
We take appropriate technical and organizational measures to secure your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. Please protect your account credentials and immediately notify us of any suspected breach.
10. Links to Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before providing personal information.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Ocean Waves TH
Email: contact@tanyadelana.com
Address: Music Way 32, 92929 Music World City
By using tanyadelana.com, you consent to the terms outlined in this Privacy Policy.
